Sabre SaaS Enablement Methodology
To avoid the many pitfalls that traditional ISVs run into in delivering SaaS applications, Sabre has put in place a comprehensive SaaS enablement methodology.
Sabre’s SaaS enablement methodology is built on the premise of carrying out careful research and analyses of both Technical and Business environments. It is a step-by-step process that helps you evaluate the SaaS landscape and have a solid strategy in place for a successful implementation.
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Analysis
The SaaS enablement process will start off with a thorough analysis done by Sabre consultants in collaboration with your team. A main objective of this phase is to minimize certain unpleasant surprises that may arise when offering the Software as a Service and to ensure your team has a good understanding of the SaaS operating environment.
The information gathered during this stage will be utilized in making key decisions of the SaaS transformation process. Some of the areas that will be examined include -
- Business and Technical feasibility of implementing a SaaS application
- Readiness of your existing software and resources to embrace the Cloud
- A comprehensive analysis of billing model
- Multi-tenancy considerations
Our experts will make recommendations on each area of concern and guide your team through to developing a business plan.
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Gearing
Once you have completed the analysis and decided to move forward, Sabre’s consultants will help you do the necessary groundwork for offering Software as a Service. This will cover all ‘behind-the-scenes’ aspects of the operation such as –
- Setting clear timelines: Sabre will help identify key milestones of a project and collaborate in developing a clear timeline for SaaS enablement project.
- Service Level Agreement: A critical artifact for a successful SaaS operation and will be a determinant for user conversion.
- Building the team: A robust SaaS application will have to be followed up by a capable team that understands the SaaS operating environment as well as the domain.
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SaaS Application Development and Deployment
Developing a robust SaaS application involves giving considerable care to the architecture. A mature SaaS application consists of a multi-tenant, extensible architecture and a set of metadata services to provide highly client specific functionality. Getting these SaaS specific elements right is critical to the functionality of the application and profitability of the venture.
The Sabre team has extensive experience working on SaaS and web based applications and we utilize our comprehensive SaaS Framework for rapid application development. Sabre’s SaaS Framework has a robust, layered architecture built on Java/JEE and Open Source Technologies. It enables rapid SaaS application development while reducing development cost and easily embeds all critical SaaS architectural elements.
An equally important factor in providing a SaaS application is the deployment of the software on the Cloud. Sabre will provide expert advice and services in choosing a suitable Cloud Service provider and will assist in deploying your application.
Data security is an issue that is high on the agenda of SaaS users. We will collaborate with your team in adopting solid security practices to ensure tenant data privacy and business specific access rights are maintained.
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Support
SaaS vendors need to have a reliable support structure in place to carry out continuous upgrades to the application, data management procedures and other customer support related activities. Sabre will stay engaged to train your team on these areas and partner with you in maintaining your application.
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